Now, Get Everything for Nothing*! With ZYE.

Booking with ZYE is a breeze! Just follow these simple steps:

1. Click the "Get ZYE" button at the top of our page
2. Select the service category you need (cab, flight, groceries, etc.)
3. Fill in the required details specific to your chosen service
4. Review your booking information
5. Confirm your booking

You'll receive an instant confirmation via email and SMS. The whole process takes less than 2 minutes for most services. Need help? Our support team is available 24/7 to assist you!

Life happens, and we get that! You can easily cancel or reschedule most bookings through our platform up to [time period] before the scheduled service. Simply locate your booking confirmation email or text message and click the "Modify Booking" link. For last-minute changes, please contact our customer support team directly at [phone number]. Different services may have different cancellation policies, which will be clearly displayed before you confirm your booking.

Absolutely! For services like food delivery, you can select specific restaurants. For professional services (carpenter, plumber, electrician), you can request preferred service providers if you've used them before through our platform. For cab services, you can specify vehicle preferences. Just use the "Special Requests" field during booking to let us know your preferences, and we'll do our best to accommodate them based on availability.

Service times vary depending on what you're booking:

• Cab services: Usually within 5-15 minutes of booking
• Food delivery: 30-45 minutes on average, depending on the restaurant
• Grocery delivery: Same-day delivery for orders placed before 3 PM, or scheduled for your preferred time
• Medicine delivery: Priority delivery within 1-2 hours for urgent medications
• Professional services: Same-day availability for emergencies, or scheduled appointments

You'll always see the estimated service time before confirming your booking, and we'll keep you updated with real-time tracking where applicable!

Don't worry, we've got your back! If you run into any hiccups while using our platform:

1. Try refreshing your browser or clearing your cache
2. Check if you're using a supported browser (Chrome, Firefox, Safari, or Edge)
3. Contact our technical support team via live chat (available 24/7 on our website)
4. Call our customer service hotline at [phone number]
5. Email us at support@zyebooking.com with details of the issue and screenshots if possible

Our tech team usually responds within minutes for urgent issues and resolves most problems on the first contact. We're committed to keeping your booking experience smooth!

We love hearing from our users! Your feedback helps us make ZYE even better. You can share your thoughts in several ways:

• Complete the quick satisfaction survey after each service
• Use the "Feedback" button located in the footer of our website
• Email your suggestions to feedback@zyebooking.com
• Reach out to us on our social media channels (Facebook and Instagram)
• Call our dedicated feedback line at [phone number]

We review all feedback regularly and implement popular suggestions in our updates. Many of our best features came directly from user ideas!

Absolutely! Protecting your privacy is our top priority. We implement multiple security measures to keep your data safe:

• End-to-end encryption for all personal and payment information
• Secure HTTPS connection throughout our website
• Regular security audits and compliance with data protection regulations
• Strict access controls limiting who can view your information
• Clear privacy policy outlining exactly how we use your data

We never sell your personal information to third parties and only share necessary details with service providers to fulfill your bookings. You can review our complete Privacy Policy in the footer of our website.